1 (edited by hukaris 2019-02-09 04:15:28)

Topic: Sogo email access error

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.9
- Deployed with iRedMail Easy or the downloadable installer? downlader
- Linux/BSD distribution name and version: 12.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): Mysql
- Web server (Apache or Nginx):Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

I'm having trouble accessing emails via sogo. Attached is the error. Whenever I've tried to click on the email it shows "request failed"

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2

Re: Sogo email access error

Anyhelp? my logs are filled with this

Feb  9 14:20:03 nws php-fpm[2430]: [NOTICE] [pool inet] child 46644 started
Feb  9 14:20:18 nws php-fpm[2430]: [NOTICE] [pool inet] child 46644 exited with code 0 after 14.995616 seconds from start

3

Re: Sogo email access error

For SOGo, please check /var/log/sogo/sogo.log and get relevant error message.

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4

Re: Sogo email access error

Thanks, here is the error in sogo.log

2019-02-11 20:37:57.305 sogod[1348:100439] EXCEPTION: <NSException: 0x806046bd8> NAME:NSInvalidArgumentException REASON:[NSString+stringWithString:]: NULL string INFO:(null)

5

Re: Sogo email access error

Seems caused by SOGo bug.

Did you modify SOGo config file (sogo.conf)?

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Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

6

Re: Sogo email access error

No I didn't modify the sogo.conf. All default installation

7

Re: Sogo email access error

I have the same problem. Any solutions?

8

Re: Sogo email access error

Does upgrading SOGo to the latest nightly build fix the issue?

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Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

9

Re: Sogo email access error

How do you upgrade?

10

Re: Sogo email access error

Oops, FreeBSD ports tree doesn't use the nightly build. but on CentOS/Debian/Ubuntu, there's a yum/apt repo for nightly build and upgrading is just 'apt update' or 'yum update'.

Did you get any other error in SOGo log file?

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Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

11

Re: Sogo email access error

What do you do on FreeBSD?

12

Re: Sogo email access error

We are running ruby on rails.