1 Topic by nicolasfo (edited by nicolasfo 2019-06-14 20:33:50)

  • nicolasfo
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Topic: [RESOLVED] Unable to add forwardings addresses

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.9
- Deployed with iRedMail Easy or the downloadable installer? Installer
- Linux/BSD distribution name and version: Debian
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? YES 3.5
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hello there,
When I'm trying to add forwardings on certains email addresses (not all), I add forwarding adresses, one per line, click on "Save" and the addresses I entered disapears and no forward is active.

Same bug when I add one forwarding address or several.
But I have the message that the modification has been done : " Profile has been updated. "

In the database, nothing is changed, the only forwarding is to the same address (for example a@a.com forwards to a@a.com)
If I had manually a line in the database, the line is OK in the web interface but when I modify forwarding addresses, all disapears too.

I even tried to delete the mailbox and recreate it, but same result.
Same result after a server restarting.

Could you help me ?

Thanks

Nicolas

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: [RESOLVED] Unable to add forwardings addresses

nicolasfo wrote:

When I'm trying to add forwardings on certains email addresses (not all), I add forwarding adresses, one per line, click on "Save" and the addresses I entered disapears and no forward is active.

- Do the forwarding addresses exist before you added?
- Are the forwarding addresses in valid email address format?
- Could you please show me the URLs (remove your domain name after https://) you used to add forwarding?

3 Reply by nicolasfo

  • nicolasfo
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Re: [RESOLVED] Unable to add forwardings addresses

Hi Zhang,

ZhangHuangbin wrote:

- Do the forwarding addresses exist before you added?

I try do do forwardings on a new mail account, no forwardings exists.

ZhangHuangbin wrote:

- Are the forwarding addresses in valid email address format?

The forwarding mail addresses are in user@domain.fr format, like other forwardings I made without errors.

ZhangHuangbin wrote:

- Could you please show me the URLs (remove your domain name after https://) you used to add forwarding?

Here's the page : https://mail.domain.fr/iredadmin/profil … @domain.fr

Thanks
Nicolas

4 Reply by nicolasfo

  • nicolasfo
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Re: [RESOLVED] Unable to add forwardings addresses

I precise that I created a new server and I'm migrating an old server on it.
The problem doesn't occurs when I create a new fake domain on the new server and when I'm trying to make a forwarding.
What can be wrong ?

Thanks

5 Reply by nicolasfo

  • nicolasfo
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  • Registered: 2010-10-13
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Re: [RESOLVED] Unable to add forwardings addresses

OK, the problem disapears after I integrate "forwardings" table.
Thanks
Nicolas