Aug 5, 2024: iRedMail-1.7.1 has been released.

**ketan.aagja** · 2019-06-14 21:16:10

ketan.aagja
Member
Offline

From: UK
Registered: 2012-05-15
Posts: 252

Topic: Domain Deleted but still Temporary lookup failure;

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.9
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version: CentOS 7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? = Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi I deleted (platform.co.uk) one domain from iRedAdmin-Pro panel / local server and hosted deleted platform.co.uk domain on to other cloud server. Domain was deleted successfully and same domain on new cloud server hosted successfully.

Now I have one maillist on cloud server which contains some users who belongs to different domain which is running on my local iredmail server. When i send email from ketan@gmail.com to maillist which is on cloud mailserver, the cloud server sends / forwards email to my existing domain ids as but server shows error as:

Jun 14 13:15:10 mail postfix/smtpd[20484]: NOQUEUE: reject: RCPT from cloudemailserver[xxx.xxx.xxx.xxx]: 451 4.3.0 <SRS0=f0ZVd+=UN=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=f0ZVd+=UN=gmail.com=ketan@platform.co.uk> to=<user@myiredmailhosted-domain.co.uk> proto=ESMTP helo=<cloudemailserverhostname>

Jun 14 13:15:10 mail postfix/smtpd[20484]: NOQUEUE: reject: RCPT from cloudemailserverhostname[xxx.xxx.xxx.xxx]: 451 4.3.0 <SRS0=f0ZVd+=UN=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=f0ZVd+=UN=gmail.com=ketan@platform.co.uk> to=<user@myiredmailhosted-domain.co.uk> proto=ESMTP helo=<cloudemailserverhostname

I think server is still looking for deleted domain in lookup table.

Can anyone guide further on this?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

**ZhangHuangbin** · 2019-06-17 17:23:32

ZhangHuangbin
iRedMail Developers
Offline

Registered: 2009-05-06
Posts: 31,088

Re: Domain Deleted but still Temporary lookup failure;

Do you still have this issue after few days?

iRedMail doesn't have any cache for deleted mail domain. Not sure whether it's caused by cached DNS query, but not likely.

**ketan.aagja** · 2019-06-17 17:32:31

ketan.aagja
Member
Offline

From: UK
Registered: 2012-05-15
Posts: 252

Re: Domain Deleted but still Temporary lookup failure;

Yes zhang, I just checked sending test mail but the issue still remains.

Jun 17 10:27:11 mail postfix/smtpd[4306]: warning: tcp:127.0.0.1:7779 lookup error for "srs0=9ygoxp=uq=gmail.com=ketan@platform.co.uk"

Jun 17 10:27:11 mail postfix/smtpd[20484]: NOQUEUE: reject: RCPT from cloudemailserverhostname[xxx.xxx.xxx.xxx]: 451 4.3.0 <SRS0=f0ZVd+=UN=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=f0ZVd+=UN=gmail.com=ketan@platform.co.uk> to=<user@myiredmailhosted-domain.co.uk> proto=ESMTP helo=<cloudemailserverhostname

**ZhangHuangbin** · 2019-06-17 21:59:10

ZhangHuangbin
iRedMail Developers
Offline

Registered: 2009-05-06
Posts: 31,088

Re: Domain Deleted but still Temporary lookup failure;

ketan.aagja wrote:

Jun 17 10:27:11 mail postfix/smtpd[4306]: warning: tcp:127.0.0.1:7779 lookup error for "srs0=9ygoxp=uq=gmail.com=ketan@platform.co.uk"

I think this is the problem.

Seems you have SRS enabled in iRedAPD, but missed some required parameter/values.
Do you have below 2 settings in /opt/iredapd/settings.py?

srs_secrets = 
srs_domain =

**ketan.aagja** · 2019-06-17 23:40:28

ketan.aagja
Member
Offline

From: UK
Registered: 2012-05-15
Posts: 252

Re: Domain Deleted but still Temporary lookup failure;

Yes I have both parameters in settings.py

srs_forward_port = '7778'
srs_reverse_port = '7779'
srs_domain = 'serverhostname'
srs_secrets = ['secretkey']

**ZhangHuangbin** · 2019-06-18 10:57:00

ZhangHuangbin
iRedMail Developers
Offline

Registered: 2009-05-06
Posts: 31,088

Re: Domain Deleted but still Temporary lookup failure;

No idea right now. Could you please paste log context instead of just the line contains error message?

**ketan.aagja** · 2019-06-18 16:03:19

ketan.aagja
Member
Offline

From: UK
Registered: 2012-05-15
Posts: 252

Re: Domain Deleted but still Temporary lookup failure;

Here is full log:

Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:45909 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:45909
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:45909 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:46708 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:45909
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:46708
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:46708 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:33966 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:46708
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:33966
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:33966 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:59719 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:33966
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:59719
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:59719 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:47861 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:47861
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:39007 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:39007
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:59719
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:47861 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:47861
Jun 18 08:55:45 mail postfix/postscreen[10319]: CONNECT from [XX.XXX.XX.XXX]:39007 to [10.0.0.40]:25
Jun 18 08:55:45 mail postfix/postscreen[10319]: WHITELISTED [XX.XXX.XX.XXX]:39007
Jun 18 08:55:45 mail postfix/smtpd[9838]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:45 mail postfix/smtpd[9838]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:45 mail postfix/smtpd[5532]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:45 mail postfix/smtpd[5532]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:45 mail postfix/smtpd[1048]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:45 mail postfix/smtpd[1048]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:45 mail postfix/smtpd[9841]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:45 mail postfix/smtpd[9841]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:45 mail postfix/smtpd[9839]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:45 mail postfix/smtpd[9839]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:45 mail postfix/smtpd[9838]: Anonymous TLS connection established from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Jun 18 08:55:45 mail postfix/smtpd[9838]: Anonymous TLS connection established from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Jun 18 08:55:45 mail postfix/smtpd[5532]: Anonymous TLS connection established from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Jun 18 08:55:45 mail postfix/smtpd[5532]: Anonymous TLS connection established from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Jun 18 08:55:45 mail postfix/smtpd[1048]: Anonymous TLS connection established from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Jun 18 08:55:45 mail postfix/smtpd[1048]: Anonymous TLS connection established from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Jun 18 08:55:45 mail postfix/smtpd[9841]: Anonymous TLS connection established from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Jun 18 08:55:45 mail postfix/smtpd[9841]: Anonymous TLS connection established from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Jun 18 08:55:46 mail postfix/smtpd[9838]: warning: tcp:127.0.0.1:7779 lookup error for "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 08:55:46 mail postfix/smtpd[9838]: NOQUEUE: reject: RCPT from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: 451 4.3.0 <SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk> to=<user1@internaldomainuser.com> proto=ESMTP helo=<REMOTEMAILSERVERHOSTNAME>
Jun 18 08:55:46 mail postfix/smtpd[9839]: Anonymous TLS connection established from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Jun 18 08:55:46 mail postfix/smtpd[9838]: warning: tcp:127.0.0.1:7779 lookup error for "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 08:55:46 mail postfix/smtpd[9838]: NOQUEUE: reject: RCPT from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: 451 4.3.0 <SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk> to=<user1@internaldomainuser.com> proto=ESMTP helo=<REMOTEMAILSERVERHOSTNAME>
Jun 18 08:55:46 mail postfix/smtpd[9839]: Anonymous TLS connection established from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Jun 18 08:55:46 mail postfix/smtpd[5537]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:46 mail postfix/smtpd[5537]: connect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:46 mail postfix/smtpd[5532]: warning: tcp:127.0.0.1:7779 lookup error for "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 08:55:46 mail postfix/smtpd[5532]: warning: tcp:127.0.0.1:7779 lookup error for "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 08:55:46 mail postfix/smtpd[5532]: NOQUEUE: reject: RCPT from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: 451 4.3.0 <SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk> to=<user2@internaldomainuser.com> proto=ESMTP helo=<REMOTEMAILSERVERHOSTNAME>
Jun 18 08:55:46 mail postfix/smtpd[5532]: NOQUEUE: reject: RCPT from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: 451 4.3.0 <SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk> to=<user2@internaldomainuser.com> proto=ESMTP helo=<REMOTEMAILSERVERHOSTNAME>
Jun 18 08:55:46 mail postfix/smtpd[1048]: warning: tcp:127.0.0.1:7779 lookup error for "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 08:55:46 mail postfix/smtpd[1048]: NOQUEUE: reject: RCPT from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: 451 4.3.0 <SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk> to=<user3@internaldomainuser.com> proto=ESMTP helo=<REMOTEMAILSERVERHOSTNAME>
Jun 18 08:55:46 mail postfix/smtpd[1048]: warning: tcp:127.0.0.1:7779 lookup error for "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 08:55:46 mail postfix/smtpd[1048]: NOQUEUE: reject: RCPT from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: 451 4.3.0 <SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk> to=<user3@internaldomainuser.com> proto=ESMTP helo=<REMOTEMAILSERVERHOSTNAME>
Jun 18 08:55:46 mail postfix/smtpd[9841]: warning: tcp:127.0.0.1:7779 lookup error for "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 08:55:46 mail postfix/smtpd[9841]: warning: tcp:127.0.0.1:7779 lookup error for "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 08:55:46 mail postfix/smtpd[9841]: NOQUEUE: reject: RCPT from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: 451 4.3.0 <SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk> to=<user4@internaldomainuser.com> proto=ESMTP helo=<REMOTEMAILSERVERHOSTNAME>
Jun 18 08:55:46 mail postfix/smtpd[9841]: NOQUEUE: reject: RCPT from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]: 451 4.3.0 <SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk>: Temporary lookup failure; from=<SRS0=KRH6Dw=UR=gmail.com=ketan@platform.co.uk> to=<user4@internaldomainuser.com> proto=ESMTP helo=<REMOTEMAILSERVERHOSTNAME>
Jun 18 08:55:46 mail postfix/smtpd[9838]: disconnect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:46 mail postfix/smtpd[9838]: disconnect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:46 mail postfix/smtpd[5532]: disconnect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:46 mail postfix/smtpd[5532]: disconnect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:46 mail postfix/smtpd[1048]: disconnect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:46 mail postfix/smtpd[1048]: disconnect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:46 mail postfix/smtpd[9841]: disconnect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]
Jun 18 08:55:46 mail postfix/smtpd[9841]: disconnect from REMOTEMAILSERVERHOSTNAME[XX.XXX.XX.XXX]

It seems SRS issue.

If I remove SRS configs in main.cf mails are coming to internal domain users.

**ZhangHuangbin** · 2019-06-18 22:54:56

ZhangHuangbin
iRedMail Developers
Offline

Registered: 2009-05-06
Posts: 31,088

Re: Domain Deleted but still Temporary lookup failure;

- Any relevant error in iredapd log file (/var/log/iredapd/iredapd.log)?
- Could you pleae turn on debug mode in iredapd and try again? We need the detailed log for troubleshooting.

**ketan.aagja** · 2019-06-18 23:38:59

ketan.aagja
Member
Offline

From: UK
Registered: 2012-05-15
Posts: 252

Re: Domain Deleted but still Temporary lookup failure;

iredapd debug only shows following logs:

Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] input: get srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk
Jun 18 16:22:23 mail journal: iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] 400 Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] input: get srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk
Jun 18 16:22:23 mail journal: iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] 400 Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] input: get srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk
Jun 18 16:22:23 mail journal: iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] 400 Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] input: get srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk
Jun 18 16:22:23 mail iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] 400 Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail journal: iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] input: get srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk
Jun 18 16:22:23 mail journal: iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] 400 Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] input: get srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk
Jun 18 16:22:23 mail iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail iredapd DEBUG: [srs][recipient] 400 Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"
Jun 18 16:22:23 mail journal: iredapd ERROR: [srs][recipient] Error while generating reverse address: Invalid hash in SRS address: "srs0=krh6dw=ur=gmail.com=ketan@platform.co.uk"

**ZhangHuangbin** · 2019-06-19 14:59:22

ZhangHuangbin
iRedMail Developers
Offline

Registered: 2009-05-06
Posts: 31,088

Re: Domain Deleted but still Temporary lookup failure;

- Is "platform.co.uk" the srs domain in /opt/iredapd/settings.py?
- Did you change srs domain and secrets in /opt/iredapd/settings.py recently?

If not, it looks like spams to me.

**ketan.aagja** · 2019-06-19 15:59:58

ketan.aagja
Member
Offline

From: UK
Registered: 2012-05-15
Posts: 252

Re: Domain Deleted but still Temporary lookup failure;

No srs related settings in /opt/iredapd/setings.py only contains following lines, nothing related to platform.co.uk. my primary domain on iredmail server is @myiredmaildomain.com which is totally different. There is no change in /opt/iredapd/setings.py related to domain or secret as it is default upon iredmail or iredadmin-pro upgrades.

Here are the lines residing in settings.py

srs_forward_port = '7778'
srs_reverse_port = '7779'
srs_domain = 'SERVERHOSTNAME'
srs_secrets = ['SECRETKEY']

platform.co.uk domain was virtual domain earlier on iredmail server which I deleted from Admin-Pro panel as we hosted platform.co.uk domain on another hosting provider.

Now at new hosting provider I have created new group ID e.g. info@platform.co.uk where there are total 10 members. Out of 10, 4 members are having @myiredmaildomain.com users. So when I send email from my gmail account to info@platform.co.uk ID, cloud hosting server forwards my gmail's email to @myiredmaildomain.com user.

When that email comes to iredmail server SRS throws error as temporary lookup problem and Invalid hash in SRS. It is 100% original email originating from Gmail going to hosting server and from hosting server to iredmail server.

**ZhangHuangbin** · 2019-06-21 15:08:12

ZhangHuangbin
iRedMail Developers
Offline

Registered: 2009-05-06
Posts: 31,088

Re: Domain Deleted but still Temporary lookup failure;

- Do you use same SRS domain and secret on both iRedMail servers?
- Which iRedAPD release are you running? Please show us output of command below:

ls -dl /opt/iredapd

**ketan.aagja** · 2019-06-21 16:30:28

ketan.aagja
Member
Offline

From: UK
Registered: 2012-05-15
Posts: 252

Re: Domain Deleted but still Temporary lookup failure;

- Do you use same SRS domain and secret on both iRedMail servers?
There is only single iRedMail Server, where I am receiving forwarded email from cloud hosted email services.

iRedAPD version is 2.6.

lrwxrwxrwx 1 root root 11 Mar 28 09:47 /opt/iredapd -> iRedAPD-2.6

**ZhangHuangbin** · 2019-06-24 09:04:54

ZhangHuangbin
iRedMail Developers
Offline

Registered: 2009-05-06
Posts: 31,088

Re: Domain Deleted but still Temporary lookup failure;

Please upgrade iRedAPD to the latest 3.0 and try again. We fixed an issue in 2.7 and it should solve your issue.
FYI: https://docs.iredmail.org/upgrade.iredapd.html

**ketan.aagja** · 2019-06-24 23:51:23

ketan.aagja
Member
Offline

From: UK
Registered: 2012-05-15
Posts: 252

Re: Domain Deleted but still Temporary lookup failure;

yes Zhang, updated iRedAPD to the latest 3.0 and it solved the issue. Thanks a lot.

Aug 5, 2024: iRedMail-1.7.1 has been released.

[ Closed ] Domain Deleted but still Temporary lookup failure;

Posts: 15

1 Topic by ketan.aagja 2019-06-14 21:16:10

Topic: Domain Deleted but still Temporary lookup failure;

2 Reply by ZhangHuangbin 2019-06-17 17:23:32

Re: Domain Deleted but still Temporary lookup failure;

3 Reply by ketan.aagja 2019-06-17 17:32:31

Re: Domain Deleted but still Temporary lookup failure;

4 Reply by ZhangHuangbin 2019-06-17 21:59:10

Re: Domain Deleted but still Temporary lookup failure;

5 Reply by ketan.aagja 2019-06-17 23:40:28

Re: Domain Deleted but still Temporary lookup failure;

6 Reply by ZhangHuangbin 2019-06-18 10:57:00

Re: Domain Deleted but still Temporary lookup failure;

7 Reply by ketan.aagja 2019-06-18 16:03:19 (edited by ketan.aagja 2019-06-18 16:13:26)

Re: Domain Deleted but still Temporary lookup failure;

8 Reply by ZhangHuangbin 2019-06-18 22:54:56

Re: Domain Deleted but still Temporary lookup failure;

9 Reply by ketan.aagja 2019-06-18 23:38:59

Re: Domain Deleted but still Temporary lookup failure;

10 Reply by ZhangHuangbin 2019-06-19 14:59:22

Re: Domain Deleted but still Temporary lookup failure;

11 Reply by ketan.aagja 2019-06-19 15:59:58 (edited by ketan.aagja 2019-06-19 16:02:07)

Re: Domain Deleted but still Temporary lookup failure;

12 Reply by ZhangHuangbin 2019-06-21 15:08:12

Re: Domain Deleted but still Temporary lookup failure;

13 Reply by ketan.aagja 2019-06-21 16:30:28

Re: Domain Deleted but still Temporary lookup failure;

14 Reply by ZhangHuangbin 2019-06-24 09:04:54

Re: Domain Deleted but still Temporary lookup failure;

15 Reply by ketan.aagja 2019-06-24 23:51:23

Re: Domain Deleted but still Temporary lookup failure;

Posts: 15