1 Topic by Bertha

  • Bertha
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  • Registered: 2017-03-27
  • Posts: 16

Topic: Logins are disable for mail account

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): V2.8.0
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

I am setting  up email account on iphone X using IMAP, get error message

Logins are disabled for "thisaccount"

The IMAP server is not responding.

Please assist

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,091

Re: Logins are disable for mail account

Probably banned in iptables firewall by Fail2ban. Please try to stop "fail2ban" temporarily and try again.

3 Reply by Bertha

  • Bertha
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  • Registered: 2017-03-27
  • Posts: 16

Re: Logins are disable for mail account

ZhangHuangbin wrote:

Probably banned in iptables firewall by Fail2ban. Please try to stop "fail2ban" temporarily and try again.


I have tried to stop "fail2ban" but still the same error

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,091

Re: Logins are disable for mail account

Any related error in Dovecot/Postfix log files on your server?