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Topic: I can't send nor receive email on a fresh iredmail install please help

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0-9.9
- Deployed with iRedMail Easy or the downloadable installer? ssh installer
- Linux/BSD distribution name and version: Ubuntu18.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx):Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.

SMTP Authentication Error
===


Hello I have a fresh install of iredmail in ubuntu and I can login to both iredadmin and roundcube mail.

But the problem is that If I try to send email to any email account, I get an SMTP authentication error dialogue.

And the emails never get sent.

I also sent email to my postmaster account from my gmail. But gmail returned delivery errors each time.

Then in my postmaster email account I keep on receiving several error mails. Particularly this emial below:



Transcript of session follows.

Out: 220 mail.dockymail.com ESMTP Postfix
In: EHLO _
Out: 250-mail.dockymail.com
Out: 250-PIPELINING
Out: 250-SIZE 15728640
Out: 250-ETRN
Out: 250-STARTTLS
Out: 250-ENHANCEDSTATUSCODES
Out: 250-8BITMIME
Out: 250-DSN
Out: 250 SMTPUTF8
In: STARTTLS
Out: 454 4.7.0 TLS not available due to local problem
In: RSET
Out: 530 5.7.0 Must issue a STARTTLS command first
In: QUIT
Out: 221 2.0.0 Bye

For other details, see the local mail logfile



The above message keeps coming into my postmaster email account. I have received ovr an hundred already.

Please I need help.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

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Re: I can't send nor receive email on a fresh iredmail install please help

How did you try to send email? With telnet?
Please try webmail or setup a MUA like Thunderbird to test again.