1 (edited by hits 2020-05-20 18:34:47)

Topic: Recipient address rejected: Blacklisted

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.o
- Deployed with iRedMail Easy or the downloadable installer?downloadable installer
- Linux/BSD distribution name and version:  ubuntu 18
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mysql
- Web server (Apache or Nginx):Nginx
- Manage mail accounts with iRedAdmin-Pro?No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hello sir,

One of my vendor email are bouncing with the following reason.

May 20 14:04:44 mydomain-mail postfix/smtpd[19765]: NOQUEUE: reject: RCPT from static.250.39.130.94.clients.your-server.de[94.130.39.250]: 554 5.7.1 <hr@mydomain.in>: Recipient address rejected: Blacklisted; from=<tickets@spinesupport.in> to=<hr@mydomain.in> proto=ESMTP helo=<mail.spinesupport.in>

I have checked sending server ip, is not blacklisted, i am new on iredmail, not able to find exactly why it got bounces with  blacklisted error.

I have checked support forum of iredmail for this error, one of your forum link you suggest to check iredapd logs, but my log file are also showing empty.

Also I have whitelisted sender domain in greylisting, still it got bounced.

Please help me to resolve this error.

2

Re: Recipient address rejected: Blacklisted

The blacklisting is handled by iRedAPD, check /var/log/iredapd/iredapd.log for some useful info. smile

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3

Re: Recipient address rejected: Blacklisted

Thank you for reply..

/var/log/iredapd/iredapd.log file is showing empty, i have enabled log_file = "/var/log/iredapd/iredapd.log" in settings.py file, restarte iredap & syslog service..
still file is remained blank.

Not able to find the exact reason for the same.

Please help..

4

Re: Recipient address rejected: Blacklisted

Which version of iRedAPD are you running? Seems too old, latest is 3.6.
Check with command "ls -dl /opt/iredapd".

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Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

5

Re: Recipient address rejected: Blacklisted

Sorry for delay in repsonce..iredapd Version is 2.7..
Also My iredadmin version is 0.9.9

How can i upgrade that without desturbing my mail service.

6

Re: Recipient address rejected: Blacklisted

If you just want to figure out where it's blacklisted, please check SQL table "amavisd.wblist" and "amavisd.mailaddr".

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Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee