1 Topic by tplancon

  • tplancon
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  • Registered: 2018-06-14
  • Posts: 34

Topic: Sogo uses wrong IP

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8
- Deployed with iRedMail Easy or the downloadable installer? Download
- Linux/BSD distribution name and version: CentOS 7.6.1810
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): Hginx
- Manage mail accounts with iRedAdmin-Pro? NO
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
Hi All,

We recently changed internet service and got a new IP address for email. Sogo uses the same IP. Email is working fine and I can get to the login page on Sogo and log in, but when it tries to open my email it fails and the error page shows it is trying to open the old IP address.

Why would that happen, and how to correct it?

Thanks much!

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by cvcvelo

  • cvcvelo
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  • Registered: 2014-06-16
  • Posts: 151

Re: Sogo uses wrong IP

This isn't necessarily the problem, but have you checked your nginx site configuration and template files? There _may_ be a redirect to the old address there.

3 Reply by tplancon

  • tplancon
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  • Registered: 2018-06-14
  • Posts: 34

Re: Sogo uses wrong IP

cvcvelo wrote:

This isn't necessarily the problem, but have you checked your nginx site configuration and template files? There _may_ be a redirect to the old address there.

That was exactly the problem! The nginx template, sogo.tmpl, had a redirect to the old IP. Changed it and all is good!
Thanks very much for your help!