1 Topic by Quack66

  • Quack66
  • Member
  • Offline
  • Registered: 2017-05-18
  • Posts: 38

Topic: Encoding issue in iRedAdmin Pro statistic pages

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.3.2
- Deployed with iRedMail Easy or the downloadable installer? Downloadable installer
- Linux/BSD distribution name and version: Ubuntu 20.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

It seems that the french characters like "é" and "è" are not displaying correctly in iRedAdmin Pro in the Received Mails and Sent Mails pages. See attached screenshot.

The postfix logs are displaying the correct characters. Is there a place where I can say which encoding to use ?

Thanks

Post's attachments

Screen Shot 2020-12-17 at 2.45.30 PM.png
Screen Shot 2020-12-17 at 2.45.30 PM.png 9.44 kb, 1 downloads since 2020-12-17 

You don't have the permssions to download the attachments of this post.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Online
  • Registered: 2009-05-06
  • Posts: 31,088

Re: Encoding issue in iRedAdmin Pro statistic pages

The one displayed in iRedAdmin-Pro is handled by Amavisd-new, it decodes mail subject and store it in SQL table "amavisd.msgs".

3 Reply by Quack66

  • Quack66
  • Member
  • Offline
  • Registered: 2017-05-18
  • Posts: 38

Re: Encoding issue in iRedAdmin Pro statistic pages

Hey Zhang,

According to my amavisd config, the encoding used is the default iso-8859-1 which should support 'é'. Is this the correct setting or it's something else ?

# Select notifications text encoding when Unicode-aware Perl is converting
# text from internal character representation to external encoding (charset
# in MIME terminology). Used as argument to Perl Encode::encode subroutine.
#
#   to be used in RFC 2047-encoded header field bodies, e.g. in Subject:
#$hdr_encoding = 'iso-8859-1';  # (default: 'iso-8859-1')
#
#   to be used in notification body text: its encoding and Content-type.charset
#$bdy_encoding = 'iso-8859-1';  # (default: 'iso-8859-1')

Thanks

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Online
  • Registered: 2009-05-06
  • Posts: 31,088

Re: Encoding issue in iRedAdmin Pro statistic pages

No idea. Sorry. sad

5 Reply by Quack66

  • Quack66
  • Member
  • Offline
  • Registered: 2017-05-18
  • Posts: 38

Re: Encoding issue in iRedAdmin Pro statistic pages

ZhangHuangbin wrote:

No idea. Sorry. sad

All good ! Thanks for the help nonetheless !