1 Topic by kishancrest

  • kishancrest
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Topic: User wise spam policy not working

I have unchecked the Enable bad-header checking for one user (xxx@domain.com) but the mail still gets Quarantined. Do we need to restart anything after unchecking the box ?

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: User wise spam policy not working

Could you please show us the "X-Spam-*" mail headers of this email for troubleshooting?

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3 Reply by kishancrest

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Re: User wise spam policy not working

ZhangHuangbin wrote:

Could you please show us the "X-Spam-*" mail headers of this email for troubleshooting?

I have attached the screen shot.

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4 Reply by ZhangHuangbin

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Re: User wise spam policy not working

Could you please show me full sql record in “amavisd.policy” table with “policy_name=<email>”? Replace “<email>“ by your user’s real email address.

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5 Reply by kishancrest

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Re: User wise spam policy not working

ZhangHuangbin wrote:

Could you please show me full sql record in “amavisd.policy” table with “policy_name=<email>”? Replace “<email>“ by your user’s real email address.

Please find the attached screenshot

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6 Reply by ZhangHuangbin

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Re: User wise spam policy not working

Please show me the full sql row which has “policy_name=no-reply@...”.

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7 Reply by kishancrest

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Re: User wise spam policy not working

ZhangHuangbin wrote:

Please show me the full sql row which has “policy_name=no-reply@...”.

I have posted the screen shot

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8 Reply by ZhangHuangbin

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Re: User wise spam policy not working

Use “SELECT * ...” please.

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9 Reply by kishancrest

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Re: User wise spam policy not working

ZhangHuangbin wrote:

Use “SELECT * ...” please.

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10 Reply by kishancrest

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Re: User wise spam policy not working

ZhangHuangbin wrote:

Use “SELECT * ...” please.

After changing the log level to 5 in amavisd.cong file Following is the logs.

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