1 Topic by wh.leong

  • wh.leong
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  • Registered: 2019-10-31
  • Posts: 36

Topic: Delivery expired (message too old) '[Errno 61] Connection refused

Hi Huangbin

We received errors when the sender sent an email to us.
Not all the receiptent got this error.
Only some receiptent received this error message.
There is no issue with the receiptent mailbox.
May I know why and how do we resolve this error?
Thanks and stay safe.

Error Message:
Action: failed
Status: 5.0.0
X-Supplementary-Info: < #5.0.0 smtp; 5.4.7 - Delivery expired (message too
old) '[Errno 61] Connection refused' (delivery attempts: 5)>

Version:
# cat /etc/iredmail-release
1.0 MARIADB edition.
# Get professional support from iRedMail Team: http://www.iredmail.org/support.html

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by wh.leong

  • wh.leong
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Re: Delivery expired (message too old) '[Errno 61] Connection refused

Hi Huangbin.

May I know if there is any advise on this?
Thanks.

3 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Delivery expired (message too old) '[Errno 61] Connection refused

Seems Postfix can not connect to destination recipient server for a long time.

4 Reply by wh.leong

  • wh.leong
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Re: Delivery expired (message too old) '[Errno 61] Connection refused

Hi Huangbin.

Sorry. I don't understand what you mean by "...Seems Postfix can not connect to destination recipient server for a long time...". The email is an active mail account. Why would there have these issue?
Thanks.

5 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Delivery expired (message too old) '[Errno 61] Connection refused

I mean, your Postfix can not connect to recipient's mail server for a long time.
Possible causes are:

- recipient's mail server is down.
- network connection issue

6 Reply by wh.leong

  • wh.leong
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Re: Delivery expired (message too old) '[Errno 61] Connection refused

Ok. Thanks.