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Topic: can't login into iredadmin after iRedAdmin 4.9 upgrade

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.4.2
- Deployed with iRedMail Easy or the downloadable installer? Download
- Linux/BSD distribution name and version: FreeBSD
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySql
- Web server (Apache or Nginx):Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi,
I just upgraded to 4.9 (from 4.4)
Before installing iredAdmin-pro 4.9 i ran all upgrades (from 1.3.1 to 1.4.2 of iredmail).
Doing those installations i got  number of problems but I was able to solve them.
The problems were all related to iredmail failing to install python modules.
Just looking at the errors i could tell which python module it was looking for and install it manually.

As i ran the 4.9 installer i immediately notice something weird, it was installing py27 packages, maybe it was supposed to, but i don't think so.
Anyway, now when i try login into the /iredadmin interface it doesn't accept the password and gives me an error as wrong password, but that's not the issue, something else is wrong.

Probably it is simply missing a py module or a py27 module is being used but to working....

How can i debug?
Thanks

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team.

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Re: can't login into iredadmin after iRedAdmin 4.9 upgrade

how are your passwords stored, md5 or ssha ?

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Re: can't login into iredadmin after iRedAdmin 4.9 upgrade

Surely no md5, but again this is not a password issue

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Re: can't login into iredadmin after iRedAdmin 4.9 upgrade

you try to login with username only or by full login includeing email?

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Re: can't login into iredadmin after iRedAdmin 4.9 upgrade

Cthulhu wrote:

you try to login with username only or by full login includeing email?

With only the username it would never work.
AGAIN, this is NOT an authentication issue.
What i am looking for is
- a log location for debugging (the log for iredadmin indicated here - https://docs.iredmail.org/file.locations.html#iredadmin -  does not exists, possibly iredadmin pro has it in a different location but it not listed).
- a way to call iredadmin-pro with debugging parameters so that I can tell what's going wrong
- a list of python modules required, likely what's wrong is that one of these modules is missing or is encountering some conflict.

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Re: can't login into iredadmin after iRedAdmin 4.9 upgrade

It turned out that 'py38-bcrypt' was not installed and this was causing the issue.
installing the package solved the login issue