1

Topic: 503 Error

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.5.1 MARIADB edition.
- Deployed with iRedMail Easy or the downloadable installer? Downloadable installer
- Linux/BSD distribution name and version: Ubuntu Server 20.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MariaDB
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Good Evening,

I recently spun up an iRedMail instance and I everything is working as expected. However I can not access RoundCube Webmail from outside my network. If I access it via local IP then it works as you would think. However when I try to access it from a URL I assigned it from my domain I get a 503.

I run multiple services so I use Apache2 to act as a Virtualhost reverse proxy. I set up a virtualhost in my Apache2 VM and pointed it at iRedMail assigned it a Let's Encrypt cert and nothing.

I've tried commenting out SSL in Nginx and it breaks everything. I tried to remove the cert the install gave me and it also breaks everything.

Any ideas?

Thanks for your time.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Stable release is out.

2

Re: 503 Error

503 always creates an error log, can you post it please

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Re: 503 Error

Cthulhu wrote:

503 always creates an error log, can you post it please

Server Logs wrote:

[Sat Jan 08 02:00:45.244726 2022] [proxy:error] [pid 6679] (110)Connection timed out: AH00957: HTTP: attempt to connect to 172.16.137.5:84 (172.16.137.5) failed
[Sat Jan 08 02:00:45.245054 2022] [proxy_http:error] [pid 6679] [client 172.16.10.100:54896] AH01114: HTTP: failed to make connection to backend: 172.16.137.5

4

Re: 503 Error

attempt to connect to 172.16.137.5:84 (172.16.137.5) failed

so the problem is not the proxy, but the backend

you need backend logs then why the connection failed