1 Topic by juanpablopwr

  • juanpablopwr
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  • Registered: 2014-04-25
  • Posts: 25

Topic: Request Failed - when i try to send a message through SOGO

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.5.1
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version: Debian 9
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro?: YES
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

   

A few weeks ago I started with the problem (SOGO) when I was working with my email account via webmail, which gives the Request Failed error and stops working, I have to logout the account and log in again and after a few minutes the same error again. Does anyone know how to fix it?

I made a ticket on the official website (SOGO) but I did not get any answers, maybe someone here had the same problem

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,146

Re: Request Failed - when i try to send a message through SOGO

Any related error in SOGo log file (/var/log/sogo/sogo.log) or Dovecot (/var/log/dovecot/*.log, especially "imap.log")?