Topic: Unable to send email to alias from outside domain despite accesspolicy
iRedMail version: 1.6.2 PGSQL edition
Deployed with downloadable installer
Store mail accouts with PGSQL
Web server: nginx
Manage mail accounts with iRedAdmin-Pro: No
I have created an alias in my iredmail system and setup forwards, by directly inserting values as mentioned in the docs. I'm unable to post the link to the doc here, but its the sql.create.mail.alias.html one. I have set the accesspolicy to 'public' for the alias. I am able to send email to the alias from within the domain, but when trying to send an email from outside, like Gmail, the email bounces.
The error message shown in Gmail is:
The recipient server did not accept our requests to connect.
Learn more at google-support-url
[mydomain.com xxx.xxx.xxx.xxx: timed out]
I'm unable to find anything in the logs regarding this attempt at receiving email from the system. Does anyone know what the issue is or how I can troubleshoot it?
Thanks in advance,
----Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Stable release is out.