1 (edited by carson 2023-05-21 22:54:54)

Topic: Sender Address rejected: User unkown

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.6.2
- Deployed with iRedMail Easy or the downloadable installer? installer
- Linux/BSD distribution name and version: Ubuntu 20.04 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? None
- **ERROR MESSAGE**

<***@***>: host mail.***.***[ip] said: 550 5.1.0
    <***@***>: Sender address rejected: User unknown (in reply to RCPT
    TO command)
====

Have setup Email perfectly, But when trying to send an email to our host, it wont accepted and got rejected, even bank email will got rejected and other etc, Only Google or other big company email can saw the host and send into our host email, even we can sent it out and got recive from them, we have no clue where the problem cause, really need help here.

Will like to get any kind of help here. Thank you.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2

Re: Sender Address rejected: User unkown

Sender address rejected: User unknown

seems sending domain is same as hosted on the server, this won't work then

since you removed all neccesary informations, this is just as guess and i cant help you here

3

Re: Sender Address rejected: User unkown

Cthulhu wrote:

Sender address rejected: User unknown

seems sending domain is same as hosted on the server, this won't work then

since you removed all neccesary informations, this is just as guess and i cant help you here


Sorry, here is the full information.

<dredd@dist.tw>: host mail.dist.tw[ip] said: 550 5.1.0
    <yun@pixelgame.cc>: Sender address rejected: User unknown (in reply to RCPT
    TO command)