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iRedMail → iRedMail Support → can not send email or receive it except itself
I have setup the DNS and i'm getting a 7/8 rating for my setup, but I still can't send or receive email. Can someone tell me why that is the case?
I get a return in my email Diagnostic-Code: smtp; 501 5.5.4 Invalid Address
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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.
- Please show us full Postfix log lines related to your testing email.
- Please show us the full bounce message for troubleshooting.
were would i find the Postfix log file?
Aug 29 06:29:21 mail2177]: 4RZcw14nSgz4xVm: from=hostingme.ca, size=2174, nrcpt=1 (queue active)
Aug 29 06:29:21 mail : to=, relay=local, delay=0.04, delays=0.01/0.02/0/0.01, dsn=2.0.0, status=sent (forwarded as 4RZcw14nSgz4xVm)
Aug 29 06:29:21 mail postfix/qmgr[2177]: 4RZcw14Zrqz4vYt: removed
Aug 29 06:29:21 mail postfix/pipe[96083]: 4RZcw14nSgz4xVm: to=<postmaster@hostingme.ca>, orig_to=<root@mail.host>, relay=dovecot, delay=0.11, delays=0/0.01/0/0.09, dsn=2.0.0, status=sent (delivered via dovecot service)
Aug 29 06:29:21 mail postfix/qmgr[2177]: 4RZcw14nSgz4xVm: removed
Aug 29 18:12:39 mail postfix[125358]: Postfix is running with backwards-compatible default settings
Aug 29 18:12:39 mail postfix[125358]: See COMPATIBILITY_README.html] for details
Aug 29 18:12:39 mail postfix[125358]: To disable backwards compatibility use "postconf compatibility_level=3.6" and "postfix reload"
Aug 29 18:12:39 mail postfix/postfix-script[125364]: refreshing the Postfix mail system
Aug 29 18:12:39 mail postfix/master[2175]: reload -- version 3.6.4, configuration /etc/postfix
Delivery report
(~402 B)
Undelivered Message
(~2 KB)
This is the mail system at host mail.hostingme.ca.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<test-68999dbf@appmaildev.com>: host appmaildev.com[13.76.39.245] refused to
talk to me: 501 5.5.4 Invalid Address
Reporting-MTA: dns; mail.hostingme.ca
X-Postfix-Queue-ID: 4RXwPK6sKWz4xPm
X-Postfix-Sender: rfc822; info@hostingme.ca
Arrival-Date: Sat, 26 Aug 2023 12:00:21 +0000 (UTC)
Final-Recipient: rfc822; test-68999dbf@appmaildev.com
Original-Recipient: rfc822;test-68999dbf@appmaildev.com
Action: failed
Status: 5.5.4
Remote-MTA: dns; appmaildev.com
Diagnostic-Code: smtp; 501 5.5.4 Invalid Address
Subject test-68999dbf@appmaildev.com
From info@hostingme.ca
To test-68999dbf@appmaildev.com
Date Sat 12:00
Undelivered Mail Returned to Sender
Contact photo
From MAILER-DAEMON@mail.hostingme.ca on 2023-08-23 19:46
Details Headers Download all attachments
Delivery report
(~530 B)
Undelivered Message
(~2 KB)
This is the mail system at host mail.hostingme.ca
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<tonyf_1245@yahoo.com>: host mta6.am0.yahoodns.net[98.136.96.74] said: 553
5.7.2 [TSS09] All messages from 99.242.22.7 will be permanently deferred;
Retrying will NOT succeed. Seehttps.yahooinc.com error-codes
(in reply to MAIL FROM command)
Reporting-MTA: dns; mail.hostingme.ca
X-Postfix-Queue-ID: 4RWGtl5CLSz4xTL
X-Postfix-Sender: rfc822; mail.hostingme.ca
Arrival-Date: Wed, 23 Aug 2023 19:46:39 +0000 (UTC)
Final-Recipient: rfc822; tonyf_1245@yahoo.com
Original-Recipient: rfc822;tonyf_1245@yahoo.com
Action: failed
Status: 5.7.2
Remote-MTA: dns; mta6.am0.yahoodns.net
Diagnostic-Code: smtp; 553 5.7.2 [TSS09] All messages from 99.242.22.7 will be
permanently deferred; Retrying will NOT succeed. See
postmaster.yahooinc
Subject tonyf_1245@yahoo.com
From info@hostingme.ca
To tonyf_1245@yahoo.com
Date Wed 19:46
you have quite a mess here:
1. for domain hostingme.ca MX record looks like this
hostingme.ca. 300 IN MX 10 _dc-mx.36b8533a1891.hostingme.ca.
i guess you have configured your iredmail server as mail.hostingme.ca, then you should change MX record from _dc-mx.36b8533a1891 to mail
your current name is unresolvable
[000.026] MX (10) _dc-mx.36b8533a1891.hostingme.ca
[000.044] MX:A-->_dc-mx.36b8533a1891.hostingme.ca unresolvable2. your IP address 99.242.22.7 should have PTR pointing to mail.hostingme.ca
Now it shows something else:
dig -x 99.242.22.7
7.22.242.99.in-addr.arpa. 1200 IN PTR cpe30b7d4feddb3-cm30b7d4feddb0.sdns.net.rogers.com.3. You should remove this IP from blacklist:
LISTED Spamhaus ZENWhen names are correctly set, you should open at least 25 port to your server for tests.
How do I change MX record from _dc-mx.36b8533a1891 to mail?
if you own domain - go to your registrar web page and set DNS records accordingly.
Here is the the message I get from mail-tester. its asking me to change my A record but I have alreaded pointed it. and I'm still getting the message. would can I do with it?
We check if there is a server (A Record) behind your hostname .hostingme.ca.
You may want to publish a DNS record (A type) for the hostname .hostingme.ca or use a different hostname in your mail software
you haven't done anything i told you to fix. i guess it's poinless, you need someone who undestands what to do, someone from IT
I have corrected the dns but it didnt fix anyting? I have included a picture of what is working.
in the picture, its saying that I don't have A record but I do have one,
a:_dc-mx.36b8533a1891.hostingme.ca
Not found
there is no A record
it has A recorded, here is a picture to prove it.
turn off proxied for A mail
iRedMail → iRedMail Support → can not send email or receive it except itself
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