1 Topic by masterjey (edited by masterjey 2025-04-30 08:46:20)

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Topic: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.6.1
- Deployed with iRedMail Easy or the downloadable installer?:  downloadable installe
- Linux/BSD distribution name and version: Centos 7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro?: No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

After upgrading iRedMail step-by-step from 1.4.0 to 1.6.1 , there is no options to see/create/delete "filters" in Roundcube (roundcubemail-1.5.2)

Also I am not able to click on any "Settings" submenu

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by masterjey (edited by masterjey 2025-04-30 05:47:59)

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

r 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "NOTIFY" "mailto"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "SASL" "PLAIN LOGIN"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "VERSION" "1.0"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: OK "TLS negotiation successful."
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> C: AUTHENTICATE "LOGIN"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> C: "Y29udGFjdEBvbmxpbmV2aWRlb2NvbnZlcnRlci50bw=="
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "VXNlcm5hbWU6"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> C: "VjdkV3lfNlRmRA=="
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "UGFzc3dvcmQ6"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: OK "Logged in."
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> C: CAPABILITY
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "IMPLEMENTATION" "Dovecot Pigeonhole"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "SIEVE" "fileinto reject envelope encoded-character vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy include variables body enotify environment mailbox date index ihave duplicate mime foreverypart extracttext"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "MAXREDIRECTS" "30"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "NOTIFY" "mailto"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "VERSION" "1.0"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: OK "Capability completed."
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> C: LISTSCRIPTS
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: "managesieve" ACTIVE
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: OK "Listscripts completed."
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> C: GETSCRIPT "managesieve"
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: {69}
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: # rule:[forward all]#015#012if true#015#012{#015#012#011redirect "XXXXXX@XXXXXXX";#015#012}
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 roundcube: <1ckk131m> S: OK "Getscript completed."
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 journal: ool inet: <1ckk131m> C: LOGOUT
Apr 29 20:31:33 #nsf-special-iredmail-hetznercl-fi-003 journal: ool inet: <1ckk131m> S: OK "Logout completed."
Apr 29 20:32:29 #nsf-special-iredmail-hetznercl-fi-003 postfix/postscreen[22584]: CONNECT from [68.183.11.25]:55070 to [65.21.63.16]:25
Apr 29 20:32:29 #nsf-special-iredmail-hetznercl-fi-003 postfix/dnsblog[22586]: addr 68.183.11.25 listed by domain zen.spamhaus.org as 127.255.255.254
Apr 29 20:32:35 #nsf-special-iredmail-hetznercl-fi-003 postfix/postscreen[22584]: PASS NEW [68.183.11.25]:55070
Apr 29 20:32:36 #nsf-special-iredmail-hetznercl-fi-003 postfix/smtpd[22588]: connect from unknown[68.183.11.25]
Apr 29 20:32:36 #nsf-special-iredmail-hetznercl-fi-003 postfix/smtpd[22588]: lost connection after EHLO from unknown[68.183.11.25]
Apr 29 20:32:36 #nsf-special-iredmail-hetznercl-fi-003 postfix/smtpd[22588]: disconnect from unknown[68.183.11.25]

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3 Reply by masterjey

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

Also now mails not resieved and not sent
could you please help?

4 Reply by ZhangHuangbin

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

Any related error in Postfix / Dovecot log files?

/var/log/maillog
/var/log/dovecot/*.log

5 Reply by masterjey

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

Could you also check logs since I might miss

6 Reply by masterjey (edited by masterjey 2025-04-30 17:07:36)

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

All logs attached

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7 Reply by ZhangHuangbin

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

I'm a little confused, what do you mean by "can not manage "filters""?

8 Reply by masterjey (edited by masterjey 2025-04-30 18:23:14)

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

Ok it seems issue with roundcube
I can login to it but seems something broken , and function such as add/edit filters or even send email not work

And as example mail.instasupersave.com/mail/program/js/jquery.min.js gives error 404

I attached screenshot

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9 Reply by masterjey (edited by masterjey 2025-04-30 19:50:38)

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

It seems issue was with install-jsdeps.sh script,
After running and all reps installed seems Roundcube is fine,
But still there is issue,

I created a user in iRedAdmin, and can login with this user to Roundcube , can compose and send email but this email sent to receiver suceesfully, but I can not receive mail sent to this user


User in iRedmail :test@onlinevideoconverter.t

email from test@onlinevideoconverter.to > alex@sxxxx.com. its OK
but reply to this email

alex@sxxxx.co > test@onlinevideoconverter.to   never recieven in inbox

10 Reply by masterjey

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

any help here ?
No email recieved by new created user.
I an send email but can not recieve

11 Reply by Cthulhu (edited by Cthulhu 2025-05-01 19:03:06)

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

so, what are the log entries regarding this mail? if it does not reach mailbox, there should be log entries why it was rejected or discarded

Edit:

Centos 7 is very old and near it's EOL, and not supported by iredmail anymore, only centos Stream 9 is supported currently

if you upgrade roundcube, did you ensure that you have the required PHP version?

12 Reply by masterjey

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

Ok I managed to resolve myself.
Could you please advice what useful logs I can use to debug iredmail

P.S:
I know CentOs is old and we will setup fresh new iRedmail on Rocky Linux 9 and migrate users
also I managed to install PHP 7.4 on CentOs 7 with no issues

13 Reply by Cthulhu

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

roundcubemail-1.5.2 is very old aswell (dec 2021) and you should avoid it:

CVE-2021-46144
CVE-2024-42008
CVE-2024-42009
CVE-2023-47272
CVE-2023-43770

Your whole system is just out of date

14 Reply by masterjey

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

I already upgraded to lates iRedmail 1.7.3

15 Reply by Cthulhu

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

did you?

1.6.4 - > 1.6.5 includes an upgrade to RCM 1.6.3, while you still use RCM 1.5.2

what steps did you skip?

16 Reply by masterjey

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

I stated that I upgraded to latest iRedmail including all component ,
RCM os 1.6.10

What you see in initial post already not teue

17 Reply by ZhangHuangbin

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Re: HELP PLS cannot recieve send mails +Roundcube can not manage "filters"

- CentOS 7 is too old, especially it uses old PHP which causes you have to stick to Roundcube 1.5.2, but 1.5.2 contains security vulnerabilities. Please upgrade CentOS to at least 8, or even better, 9.
- Upgrading Roundcube with the "-complete-` package, don't update its dependencies with the "install-jsdeps.sh" or "composer.json"...