1 Topic by citm

  • citm
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  • Registered: 2019-10-11
  • Posts: 7

Topic: View user profile got error - "internal server error"

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.9 OPENLDAP
- Deployed with iRedMail Easy or the downloadable installer? Downloadable installer
- Linux/BSD distribution name and version: Linux version 3.10.0-327.el7.x86_64
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? 5000
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

After login IredAdmin page, then click edit account profile of any user I got the error: "internal server error". The URL is https://mail.mycompany.com/iredadmin/pr … ompany.com

File owner/group and permission of files settings.py and also "settings.pyc in /opt/www/iRedAdmin-Pro-LDAP-4.1 are iredadmin:iredadmin

Have anybody experienced this issue and how to fix it? Thank you!

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: View user profile got error - "internal server error"

Any related log in log files listed below?

- /var/log/syslog
- /var/log/nginx/error.log

3 Reply by citm

  • citm
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  • Registered: 2019-10-11
  • Posts: 7

Re: View user profile got error - "internal server error"

It just regarded to mlmmjadmin service. I reinstalled it and it worked. Thanks a lot for your support.