1 Topic by redfrog

  • redfrog
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Topic: New mailbox created after increasing user quota

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.3.1 MARIADB edition
- Deployed with iRedMail Easy or the downloadable installer? Downloadable installer
- Linux/BSD distribution name and version: CentOS Linux release 7.8.2003
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
Hi,

I've encountered an issue where when I increase user quota, a new mailbox for that user created resulting user complained that their mailbox is empty.

I just want to know is this by design or a bug or some misconfiguration on my side. Looking forward for your answer.

Thank you.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: New mailbox created after increasing user quota

Looks like a bug of iRedAdmin-Pro, but i didn't receive similar report from other iRedAdmin-Pro customers.

- Which iRedMail and iRedAdmin-Pro release are you running?
- Did you migrate from and old iRedMail server?

3 Reply by redfrog

  • redfrog
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Re: New mailbox created after increasing user quota

ZhangHuangbin wrote:

Looks like a bug of iRedAdmin-Pro, but i didn't receive similar report from other iRedAdmin-Pro customers.

- Which iRedMail and iRedAdmin-Pro release are you running?
- Did you migrate from and old iRedMail server?

I see.

I'm currently running iRedmail 1.3.1 and iRedAdmin-Pro-SQL 4.4.

And this is a fresh install.

Thank you.

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: New mailbox created after increasing user quota

Could you upgrade to the latest iRedMail-1.4.0 and iRedAdmin-Pro-SQL-4.8 and try again (with a testing mail account)?

5 Reply by redfrog

  • redfrog
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Re: New mailbox created after increasing user quota

ZhangHuangbin wrote:

Could you upgrade to the latest iRedMail-1.4.0 and iRedAdmin-Pro-SQL-4.8 and try again (with a testing mail account)?

Hi Zhang,

Sorry for late reply. Get caught up with other stuff.

I'll try upgrade the version but is there any documentation for properly upgrading iRedmail & iRedAdmin version?

Thank you.

6 Reply by GerryM

  • GerryM
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Re: New mailbox created after increasing user quota

Of course! See Release Notes and Upgrade Tutorial: https://docs.iredmail.org