1 Topic by wpgeronimo

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Topic: Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Ar

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.2
- Deployed with iRedMail Easy or the downloadable installer? downloadable installer
- Linux/BSD distribution name and version: CentOS release 6.7 (Final)
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? NO
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Argument...
====
Hi one my user experiencing this error while he's searching on his mailbox.
How do it fix it?
Thanks,

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by wpgeronimo (edited by wpgeronimo 2023-07-17 15:38:25)

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Re: Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Ar

wpgeronimo wrote:

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.2
- Deployed with iRedMail Easy or the downloadable installer? downloadable installer
- Linux/BSD distribution name and version: CentOS release 6.7 (Final)
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? NO
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Argument...
====
Hi one my user experiencing this error while he's searching on his mailbox.
How do it fix it?
Thanks,

Hoping to help me on this concern, thanks @ZhangHuangbin

3 Reply by wpgeronimo

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Re: Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Ar

Hi Can Anyone help on this issue, Appreciate for the response. Thanks

4 Reply by Cthulhu

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Re: Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Ar

0.9.2 on CentOS 6.7

you don't like updates, fixes, and such stuff it seems

7. Aug. 2015 was the release, 30. Nov. 2020 was EOL

5 Reply by wpgeronimo

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Re: Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Ar

Cthulhu wrote:

0.9.2 on CentOS 6.7

you don't like updates, fixes, and such stuff it seems

7. Aug. 2015 was the release, 30. Nov. 2020 was EOL





Is there something related on my issue? it was a specific mail user error because he can't search on his mailbox

6 Reply by Cthulhu (edited by Cthulhu 2023-07-20 16:00:37)

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Re: Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Ar

Well, troubleshooting on both very outdated OS and software is kinda hard and mostly not reproducable, even more when support for centos dropped completly and you need centos stream 9 do be able to keep everything fixed and updated

by best guess is, it's a bug in an very old and outdated roundcubemail installation which can't be upgraded/dated due to system requirements

roundcube/postfix aswell has some problems with very huge mailboxes with many thousands of mails inside

you could try to prune users preferences in roundcube database, but no gurantee this works and will fix it in the long term if it does

7 Reply by Cthulhu

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Re: Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Ar

Update:

seems it was fixed here:
https://github.com/roundcube/roundcubem … b67bcf31cc

where 1.6.2 requires at least php7.4

8 Reply by wpgeronimo

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Re: Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Ar

Cthulhu wrote:

Update:

seems it was fixed here:


where 1.6.2 requires at least php7.4



Hi should i follow procedure on the link that you given? Is it possible affects the service?. it seems it will apply for the whole mail server not on the specific mail user.

9 Reply by Cthulhu (edited by Cthulhu 2023-07-24 18:08:50)

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Re: Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Ar

you should update everything to a new version and stop skipping updates and upgrades

and no, this fix won't work, this is for a way newer version

10 Reply by wpgeronimo

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Re: Server Error: UID SEARCH: Error in IMAP command UID SEARCH: Unknown Ar

Cthulhu wrote:

you should update everything to a new version and stop skipping updates and upgrades

and no, this fix won't work, this is for a way newer version

ok i know this is mandatory for the servers but i dont risk if there some error if i upgrade the OS to new version this is for company mail and don't want to crashed any records when i do updating.