Topic: EAS - Forbidden access for user
==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.7
- Deployed with iRedMail Easy or the downloadable installer? installer
- Linux/BSD distribution name and version: alama 9
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mysql
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? no
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
when we use the EAS activesync for outlook at mobile i get error
in case it's working on laptop
this is logs
mail.oaksinvestmentmail.com "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=oaksinvestment.com%5Csayed%40rg-engineer.com&DeviceId=c44f1c09aaca4ae78b749c37e3f8acce&DeviceType=Outlook HTTP/1.0" 401 0/0 0.055 - - 1M - 10
Aug 28 14:04:32 sogod [262800]: mail.oaksinvestmentmail.com "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=oaksinvestment.com%5Csayed%40rg-engineer.com&DeviceId=c44f1c09aaca4ae78b749c37e3f8acce&DeviceType=Outlook HTTP/1.0" 200 0/0 0.012 - - 640K - 12
Aug 28 14:04:32 sogod [262800]: <0x0x55d1e620dd20[SOGoActiveSyncDispatcher]> EAS - Forbidden access for user (null)
Aug 28 14:04:32 sogod [262800]: mail.oaksinvestmentmail.com "POST /SOGo/Microsoft-Server-ActiveSync?
----
Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.