1 Topic by pbf343

  • pbf343
  • Member
  • Offline
  • Registered: 2013-05-30
  • Posts: 247

Topic: Microsoft 365 MSO deleting email

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

iRedMail Pro with clients connecting using MS Outlook Microsoft 365 MSO (Version 2307) is deleting emails all of a sudden.   Two different clients on different networks using the system for years suddenly have email deleted. 

Dovecot: imap(user@domain_name): delete: box-INBOX, uid=xxxxxx, msgid=....

A mix of expunge and delete in the logs.  No changes to the mail server or the email client in the manual settings albeit possible updates to Outlook in background.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by Cthulhu

  • Cthulhu
  • Member
  • Offline
  • Registered: 2019-06-04
  • Posts: 914

Re: Microsoft 365 MSO deleting email

Outlook issue, dont use this shit

3 Reply by pbf343

  • pbf343
  • Member
  • Offline
  • Registered: 2013-05-30
  • Posts: 247

Re: Microsoft 365 MSO deleting email

Cthulhu wrote:

Outlook issue, dont use this shit

Yes, would think it would be Outlook except nothing has changed in the end users machines/versions.  They've both been using Outlook for years.  Never happened previously and now two separate accounts on different domains have had the same issue in a period of 3 days.

4 Reply by dave.opc

  • dave.opc
  • Member
  • Offline
  • Registered: 2019-07-08
  • Posts: 103

Re: Microsoft 365 MSO deleting email

Maybe Outlook 365 got updated and now acting wierd?